Refund Policy
Refund Policy
At Revia Med, customer satisfaction is our priority. We are committed to providing premium medical aesthetic products and ensuring a transparent refund process.
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✓ Last Updated • July 2026
If your order arrives damaged, incorrect, or does not meet our quality standards, please contact our customer support team as soon as possible. Every request is carefully reviewed to ensure a fair and efficient resolution.
Refund Eligibility
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Products may be eligible for a refund if they are unused, unopened, returned in their original packaging, and reported within seven (7) days of delivery.
Non-Refundable Items
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Opened products, damaged items caused by improper handling, products stored outside recommended conditions, or clearance items are not eligible for refunds.
Refund Process
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Once your request has been approved and the returned products have been inspected, your refund will be processed using the original payment method. Processing times may vary depending on your financial institution.
Need Assistance?
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Our customer support team is always available to assist with refund requests, order issues, or product inquiries. We are committed to providing prompt and professional support.
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Quality Assurance
Every product is supplied according to strict quality standards.
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Fast Review
Refund requests are reviewed promptly by our support team.
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Secure Process
Your payment information is handled with complete security.
Need More Help?
Our team is here to answer your questions regarding refunds and orders.